Author: Nick Duell
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Chatbots – Offering 24/7 Customer Support Without the Overhead
As digital technology continues its relentless advance, one innovation reshaping the frontier of customer service is the rise of AI chatbots. These virtual assistants are not just a fleeting trend,…
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Understanding Natural Language Processing (NLP) in Chatbots
Natural Language Processing (NLP) is the secret ingredient that brings chatbots to life. It’s the technology that enables these virtual assistants to understand our language, respond intelligently, and provide us…
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Harnessing the Power of Chatbots – A Guide for Australian Small Businesses
In today’s fast-paced digital world, embracing technology is crucial for the success of small businesses. One innovative tool that is transforming the way Australian businesses operate is chatbots powered by…
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An Introduction to Chatbots for Small Businesses
Over the past decade, we’ve witnessed a transformative shift in the business landscape, with digital technology reshaping how we work and interact. This isn’t just about switching from physical to…
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How to Attract Consumers to Buy Groceries Online
Many consumers are used to buying their household and electrical goods online, and they do so without a second thought. Still, they may not be accustomed to purchasing their groceries…
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How Delivery Methods Factor Into the Potential for Online Grocery Sales
If grocery store owners are to tap into the huge potential associated with online sales, they need to understand how to get the product to the consumer. There are several…
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WooCommerce Blocks Part 2 — Making the Most of WooCommerce Blocks
With the release of WordPress 5.0, the new Gutenberg editor introduced the concept of ‘Blocks’. These are customised code objects that enable media-rich functionality using simple drag and drop editing for ease…
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WooCommerce Blocks Part 1 — Getting Started With WooCommerce Blocks
When WordPress 5.0 came out, they redeveloped the post editor or default page to make it more user-friendly and responsive. Unfortunately, WooCommerce is slower to adopt a refreshed and streamlined…
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WooCommerce vs Shopify
Success in the e-commerce sphere relies upon choosing the right platform for your store. Shopify and WooCommerce are two of the leaders in the market, but they represent very different…
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The Advantages of Using a Restaurant Online Ordering System
Delicious, high-quality food is necessary for success in the restaurant business, but customers may also make dining choices based on convenience. They might forego their favourite restaurant for an alternative…
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What Small Businesses Need to Know About Google’s Core Web Vitals
There was a time when starting a small business was something of a pipedream that very few pursued, simply because competing with established businesses was nearly impossible. But then the…
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How to Structure Your eCommerce Website from an SEO Point of View
These are exciting times if we want to sell products to as broad an audience as possible. It’s relatively easy to set up a website to display our product or…