Connect WooCommerce to the MYOB product your business uses
Connect WooCommerce to the MYOB product your business uses
MYOB is a family of products, and the one your business runs decides which connections are possible. Before anyone talks about functions, we need to know the exact MYOB product, how it is accessed and which records your accounts team relies on.
Start with the required flow of information
The first questions are what needs to move, when it should move and who reviews it. Orders, customer details, payments and refunds may each need different handling, and a connection that treats them all the same will create tidy-looking records that are wrong.
Your accountant or bookkeeper confirms the accounting decisions, including which accounts and tax codes each record uses. We check the maintained connectors for your MYOB product against those requirements before we propose custom development, and we confirm what the connection supports for your setup before quoting specific functions.
The first questions
What moves
Orders, customer details, payments and refunds, each handled on its own terms
When it moves
Agreed for each kind of record
Who reviews it
Named, with the accounting decisions confirmed by your accountant or bookkeeper
Account for exceptions as well as normal transactions
The work plan can cover:
- Order and customer records needed by the accounts team.
- Approved accounts and tax codes.
- Payment and refund behaviour where supported.
- Record matching and duplicate handling.
- Failed transfers and staff review steps.
A repeated transfer should recognise a record that already exists in MYOB and leave it alone. A failed transfer needs a visible record of the problem and a named person who reviews it, because a missing invoice is only found at month end if nobody is watching.
Check the information at both ends
We review sample transactions in both WooCommerce and MYOB, then test the failure cases and the steps staff take to resolve them.
The handover explains the connected accounts, permissions, work records and who maintains the connection from then on.
Example: checked in both systems
A sample sale
WooCommerce
MYOB
A refund
WooCommerce
MYOB
A failed transfer, and the staff steps to fix it
Tested
What this does not include
The connection covers the records in scope. Stock and other sales-channel requirements, MYOB licences, external accounts and ongoing support are quoted or listed separately, and the accounting review stays with your accounts team.
Questions about a MYOB connection
Can every MYOB product use the same connector?
No. Connection availability and supported functions differ between MYOB products and access arrangements, so we confirm what exists for your exact product before quoting.
Can the current connector be repaired?
We review its supported versions, configuration and the records it has produced, then tell you whether a repair or a different approach makes sense.
Who checks the accounting results?
Your accounts team reviews the sample transactions and the ongoing records. The connection moves data. It does not take over the accounting responsibility from the people named in the plan.
Tell us which MYOB product and store are involved
Include the current connector if there is one and the task you want to improve. We will get back to you.